Support

Get in touch

Have a question about your wallet, a game round, or our promoter program? Our support team is available across email, Telegram and WhatsApp.

Common queries
  • Wallet issues: include your AceWin ID and the UTR/transaction reference.
  • Withdrawal status: withdrawals typically settle within 4–30 minutes.
  • Promoter program: our team can help set up your dashboard and track sub-promoter payouts.
  • Responsible play: contact support for deposit limits or self-exclusion.